We are training and coaching specialists and offer customized training programs for industry and trade organizations. For example automotive training for: Sales, service and technology. Individual measures such as holistic training programs are developed by INTEA specialists according to requirements and implemented according to international standards.
INTEA offers know-how for the development and implementation of your training measures.
INTEA offers customized training and further education measures, certified training programs that are developed and implemented according to international standards, as well as motivating trainings in the context of events and product launches.
INTEA has many years of experience in the conception and development of tailor-made consulting and training solutions. On a project-specific basis, we analyse the actual situation on site, evaluate the results and develop customer-specific concepts and training measures.
For example, INTEA has developed and implemented training series for technicians, service and sales staff with appropriate certificate testing in accordance with the applicable standards for customers from the automotive industry.
Effective INTEA Training
INTEA reduces costs through the use of synergies and increases “the joy of learning” through the use of modern learning methods and teaching materials. The participants are motivated by a diversified teaching design and the use of the most modern learning media and learn not only theory but also practical implementation.
INTEA supports your project with administrative services for customer-specific training measures and events. In Germany and Europe, for example, INTEA manages approximately 45,000 participants per year. For this INTEA uses capacities in its own service centers in Cologne, Kerpen & Madrid, as well as employees to provide organizational and customer-specific services.
INTEA Admin Service:
In order to present mainly technical training content as well as process-controlled procedures in service and sales, the participants often learn most effectively through face-to-face training and practical application.
Therefore, we mainly work with technical personnel in the “familiar” workshop area with diagnostic equipment on vehicles and technical systems.
For service and sales personnel, we use examples from daily situations in the garage. In this connection, we work with practical workplace situations presented as customer or employee conversations.
In addition to the practical presentation of training content, with this form of training, the exchange of experiences and direct communication of participants with each other is an important factor for the long-term success of the training.
INTEA develops and implements web-based training especially for basic training and for the presentation of information that has long-term applicability and at the same time is meant to reach a large target group.
Moreover, multiple language support and worldwide availability are frequently requirements that have already been taken into consideration by INTEA in the concept and development phase.
But, INTEA also uses web-based training (WBT) for basic training in the area of customer communication and behaviour training.
The WBTs developed by INTEA are SCORM (Sharable Content Object Reference Model) compatible and adapt to IT-related conditions and requirements for the specific network of our customers.
Participants, who have worked with WBTs developed by INTEA give us feedback that the subjects are very understandable, the timeframes are reasonable and the interaction promotes fun while learning.
VCT, a plus in communication and flexibility
With virtual classroom training, INTEA provides a solution that ideally combines the benefits of face-to-face training and mobile web technology. INTEA has its own VCT studios and uses the technology, especially for the presentation of information that has to be communicated promptly to the target group. The average application time here is 30 to 45 minutes for each VCT.
Subjects and content that INTEA trains using VCT
VCT is the modern training medium
INTEA is a specialist in the area of high-voltage technology and provides comprehensive training and certified qualifications globally for working with high-voltage and hybrid technology implemented in vehicles.
INTEA has qualified trainers who have mastered the subject of high-voltage technology and moreover have extensive automotive-specific expertise.
In Germany, our training is recognised by the trade association according to BGI/GUV-I 8686.
The practical exercises are carried out on vehicles in combination with Lucas-Nülle teaching models to simulate various hybrid types.
The specifically required diagnostic and special tools for use in the workshop are introduced and utilised in practical training.